Office Hours Mon to Fri - 09.00 AM to 5.30 PM Sat - 09.00 AM to 12.00 PM


We strive to achieve a minimal vacancy period (ideally no vacancy) therefore, marketing your property at a fair rental is essential.  Technology is the key, prospective tenants want their new home to be at the tip of their fingertips.  As such, we promote our properties on our company website as well as  In addition we advertise locally in the Gippsland Time.  We also maintain an ongoing register of prospective tenants which enables us in many cases to match a tenant to your property without the need for any advertising.

Tenant selection is the most important task we undertake on your behalf. It is imperative we get it right. Great tenant selection can ensure a very smooth tenancy, whereas random selection will almost certainly cause you trouble.. In order to recommend a high standard of occupant, and to be confident in doing so, we personally attend all inspections actively interviewing all prospective tenants. Prospective tenants are required to complete a detailed application and stability in employment, previous rental history, financial capability and ability to maintain the property in its best order are just some of the criteria that we investigate.

A detailed Condition Report and a set of digital photographs are completed at the commencement of the tenancy so there can be no disagreement as to the state of the property prior to the tenants taking occupation. We undertake inspections of your property every six (6) months in accordance with legislation.  These inspections enable us to ascertain the manner in which the tenants are keeping the property, report any immediate maintenance or future repairs that may need to be carried out.  We take the opportunity at these inspections to review the rent and make recommendations with regard to Rent Increases and Lease Renewals

We act on repairs and maintenance in accordance with your instructions and we use only qualified tradespeople. We have a selection of experienced and competitively priced tradesman to cover all aspects of property maintenance, however, you can also nominate your own preferred tradespeople. Repairs carried out on your behalf are paid for from your rent and are fully detailed on your monthly rental statement with a copy of the invoice attached for your records.

We prepare and forward you a rent statement for your investment property on the 1st and the 15th of each month.  Each statement details the rent collected, any disbursement and GST for that period. The rent monies are either electronically deposited to your nominated bank account or a cheque is attached and forwarded with your statement – whichever you’d prefer. Annual Financial Statements are prepared in July for the previous financial year to assist you and your accountant in preparing your annual tax return.